Unsubscribe object: register unsubscribe - Community / Verbetervoorstellen - Deployteq Support
Unsubscribe object: register unsubscribe Open Discussion
In campaigns we can use the unsubscribe object, which either unsubscribes customers from a campaign or alters their opt-in status. However, many times we refrain from using this object because we don't want to modify the email opt-in status or unsubscribe customers from a campaign. Consequently, this leads to a lack of visibility into the unsubscribe rate within analytics. Could we enhance the unsubscribe object by adding the capability to solely 'register' the unsubscribe event without making any changes to the opt-ins? This would be very helpful for building unsubscribe campaigns (and preference centers) in which we are updating customer opt-ins.
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