Deployteq Support

The primary goal of Deployteq Support is to handle technical issues encountered within Deployteq.

This includes:

• Standard Deployteq components and features.

• Custom developments created specifically for a customer.

• Additional Deployteq modules purchased from the Deployteq Store. Support can be provided for incoming data in Deployteq related to these modules.

Our Support Desk can be reached via:

• Phone: +31 30 - 698 80 80 (option 1)

• Email: support@deployteq.com

• The contact form on the Support Portal

What information is required for us to process your request?

To properly analyze your question, please provide the following details:

• Portal / Brand: In which portal or brand are you working? Please include the relevant link(s).

• Item: Which campaign, page, email, or integration does this concern? Add a link where possible.

• Result: What did you expect to happen, and what actually happened?

• History: Has this worked before? If so, until when?

Design and configuration questions

Questions related to content or design issues — such as problems with the layout of an email or page in HTML or CSS — can be handled by our Campaign Services department, who will be happy to assist you further.

You can contact them directly by emailingproject-inbox@deployteq.com, or by reaching out to our Support Desk.

Your question will then be forwarded to our Campaign Services team, who will provide you with further information and support.