Deployteq Support
The primary goal of Deployteq Support is to handle technical issues encountered within Deployteq.
This includes:
Standard Deployteq components and features.
Custom developments created specifically for a customer.
Additional Deployteq modules purchased from the Deployteq Store. Support can be provided for incoming data in Deployteq related to these modules.
Our Support Desk can be reached via:
Phone: +31 30 - 698 80 80 (option 1)
Email: support@deployteq.com
The contact form on the Support Portal
What information is required for us to process your request?
To properly analyze your question, please provide the following details:
Portal / Brand: In which portal or brand are you working? Please include the relevant link(s).
Item: Which campaign, page, email, or integration does this concern? Add a link where possible.
Result: What did you expect to happen, and what actually happened?
History: Has this worked before? If so, until when?
Design and configuration questions
Questions related to content or design issues — such as problems with the layout of an email or page in HTML or CSS — can be handled by our Campaign Services department, who will be happy to assist you further.
You can contact them directly by emailingproject-inbox@deployteq.com, or by reaching out to our Support Desk.
Your question will then be forwarded to our Campaign Services team, who will provide you with further information and support.
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