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General
(6)
How to stay informed in case of an outage?
What can be found where in the new interface?
Which questions can I address to Deployteq Support?
Where can I find the manuals?
Where can I find the release notes?
View all articles in General
Training
(3)
Which training modules does Deployteq offer?
How to create an account in the Deployteq Academy
E-learning modules
View all articles in Training
Tutorials
(2)
How to build and test an email
Where to send a quickmail
View all articles in Tutorials
Accounts and logging in
(5)
I am unable to log into Deployteq
How can I change the portal admin?
How can I reset my MFA?
Why MFA?
What is the App Token System User?
View all articles in Accounts and logging in
Deliverability
(9)
Why do you recommend using a subdomain for email sending?
Email domain warm-up
What does the message “rua tag is missing in DMARC record” mean?
List-unsubscribe, what's the deal?
February 2024: Gmail and Yahoo inbox update
View all articles in Deliverability
Data, Webhooks & API's
(6)
Why do I receive a 429-error response on my webhook call?
Webhook mapping: how to translate true/false, 0/1 and Y/N
Webhook mapping: adjusting an existing mapping
Webhooks: quotas, limits and allowed sizes
Webhook mapping: mapping to a selectbox
View all articles in Data, Webhooks & API's
Campaigns
(4)
Single-flow vs. Multi-flow
How can AI enhance your Deployteq campaigns?
What is the maximum number of characters in a campaign option field (string)?
Tips for testing a campaign
View all articles in Campaigns
Reports and Analytics
(3)
There is a difference between the number of Unsubscribes in my reports
How does Deployteq deal with machine opens?
Lower open rate due to expanded IP ranges — what’s going on?
View all articles in Reports and Analytics
E-mails, Templates, Pages, SMS
(2)
How to copy a template to a different brand
Why is the image in my email low quality?
View all articles in E-mails, Templates, Pages, SMS