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FAQ
FAQ
General
(6)
The new Deployteq theme - what do you need to know?
What can be found where in the new interface?
Which questions can I address to Deployteq Support?
Where can I find the manuals?
Where can I find the release notes?
View all articles in General
Training
(3)
Which training modules does Deployteq offer?
Which training dates have been scheduled?
Which e-learning modules does Deployteq offer?
View all articles in Training
Accounts and logging in
(5)
I am unable to log into Deployteq
How can I change the portal admin?
How can I reset my MFA?
Why MFA?
What is the App Token System User?
View all articles in Accounts and logging in
Deliverability
(6)
List-unsubscribe, what's the deal?
February 2024: Gmail and Yahoo inbox update
What is Deliverability and why is it important?
What are the five pillars of Deliverability?
Is there a Deliverability checklist?
View all articles in Deliverability
Data, Webhooks & API's
(6)
Why do I receive a 429-error response on my webhook call?
All about tokens and accounts
Webhook mapping: how to translate true/false, 0/1 and Y/N
Webhook mapping: adjusting an existing mapping
Webhooks: quotas, limits and allowed sizes
View all articles in Data, Webhooks & API's
Campaigns
(1)
Single-flow vs. Multi-flow
View all articles in Campaigns
Reports
(1)
There is a difference between the number of Unsubscribes in my reports
View all articles in Reports
E-mails, Templates, Pages, SMS
(2)
How to copy a template to a different brand
Why is the image in my email low quality?
View all articles in E-mails, Templates, Pages, SMS
