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FAQ
FAQ
General
(6)
The new Deployteq theme - what do you need to know?
What can be found where in the new interface?
Which questions can I address to Deployteq Support?
Where can I find the manuals?
Where can I find the release notes?
View all articles in General
Training
(4)
Which training modules does Deployteq offer?
Which training dates have been scheduled?
How to create an account in the Deployteq Academy
E-learning modules
View all articles in Training
Accounts and logging in
(5)
I am unable to log into Deployteq
How can I change the portal admin?
How can I reset my MFA?
Why MFA?
What is the App Token System User?
View all articles in Accounts and logging in
Deliverability
(6)
List-unsubscribe, what's the deal?
February 2024: Gmail and Yahoo inbox update
What is Deliverability and why is it important?
What are the five pillars of Deliverability?
Is there a Deliverability checklist?
View all articles in Deliverability
Data, Webhooks & API's
(6)
Why do I receive a 429-error response on my webhook call?
Webhook mapping: how to translate true/false, 0/1 and Y/N
Webhook mapping: adjusting an existing mapping
Webhooks: quotas, limits and allowed sizes
Webhook mapping: mapping to a selectbox
View all articles in Data, Webhooks & API's
Campaigns
(3)
Single-flow vs. Multi-flow
How can AI enhance your Deployteq campaigns?
Tips for testing a campaign
View all articles in Campaigns
Reports
(1)
There is a difference between the number of Unsubscribes in my reports
View all articles in Reports
E-mails, Templates, Pages, SMS
(2)
How to copy a template to a different brand
Why is the image in my email low quality?
View all articles in E-mails, Templates, Pages, SMS
